By embarking on a journey with Ribatona, you agree to the following terms and conditions ("Terms"). Ribatona operates under the license of Ribat Atlas, an SARL organization, and is solely responsible for organizing and administering Programs.
BOOKING CONTRACT
Your booking is confirmed when Ribatona issues a written confirmation after receiving the applicable deposit or payment. Ensure your confirmation is accurate and report any discrepancies immediately. You must be at least 18 years old to book, and providing accurate information is essential.
BOOKING ON BEHALF OF OTHERS
Booking for others makes you the contact person. You are responsible for payments, communication, and accuracy of information. Ensure you have obtained necessary consents for others and verify provided information.
MEDICAL INFORMATION GUIDELINES
We require that individuals disclose any major pre-existing conditions or illnesses that could potentially impact travel. The completion of a Medical Form is required solely in cases where there is a need to disclose a significant medical condition. Your cooperation in providing accurate and relevant medical information ensures that we can prioritize your safety and well-being during the course of our activities.
SPECIAL REQUIREMENTS
Any special requirements must be disclosed at booking. While Ribatona strives to accommodate requests, it's not always possible given destinations and itinerary limitations.
AGE REQUIREMENTS
Minors (under 18) must be accompanied by an adult. One adult may accompany up to two minors. Bookings with minors are subject to review and approval.
INSURANCE GUIDELINES
Though not mandatory, we highly recommend travel insurance with minimum coverage of $200,000USD for the entire program, including medical, evacuation, and repatriation. Inform your insurer about your travel details for appropriate coverage.
PRICES, SURCHARGES, AND TAXES
Program prices are subject to change. Surcharges may apply for various reasons. Ribatona will notify you of any price changes, and you may choose to accept or cancel the booking.
VALIDITY
Program details, itineraries, and prices are subject to change. Ribatona will update you of any major changes prior to the start date. Stay updated on your Program details by checking Ribatona' website at least 72 hours before departure.
DEPOSITS
A non-refundable 50% payment is required at booking. Full payment is due 1st of March, 2024.
DETAILS REQUIRED FOR BOOKING
Provide required information at booking. Failure to do so may result in administrative fees. Ribatona is not responsible for any costs due to incomplete information.
AIRFARE
Program prices exclude airfare. Ribatona is not responsible for changes in air itineraries or flight times.
FINAL PAYMENT & ACCEPTANCE OF BOOKING
Final payment is due1st March, 2024. Failure to pay may result in rate changes or cancellation with applicable fees.
In the event that certain products or services offered by the Program Operator are combined, alternative cancellation terms may apply. The Program Operator will advise you of any such requirements prior to confirmation of the applicable booking.
GUARANTEED DEPARTURES & CANCELLATION
A departure date becomes guaranteed when at least one booking with a valid deposit is secured. We promise that booked and deposit-secured Program departures will proceed as confirmed, with potential reasonable itinerary changes and considerations for health and safety. This guarantee excludes Force Majeure. Stay updated on Program details through our website or contact us directly.
CANCELLATION OPTIONS
If we cancel a Program (non-Force Majeure) and it's not due to your fault, you can choose: (a) a substitute Program of equal or superior value; (b) a lesser value substitute with a refund for the price difference; or (c) a full refund of all payments for the canceled Program. We aren't liable for incidental expenses due to cancellations, but may issue a full refund at our discretion.
TRAVEL DOCUMENTS
You're responsible for required documentation. Ensure your passport is valid 6 months from arrival date. You're liable for all costs from missing or defective documents. We don't provide advice on travel documents and aren't responsible for errors or omissions. Check with your local consulate for visa requirements.
FLEXIBILITY & UNUSED SERVICES
This type of travel requires flexibility. Itineraries may change due to unforeseen events. No refunds are issued for missed services. You're responsible for incidentals, including expenses from changes not caused by us.
CHANGES
Changes by us: We may alter itineraries reasonably, we will notify you of any material changes prior to the start of the program.
Changes by you: Changes depend on availability and incur costs plus an administrative fee. No changes within 10 days of the first product's departure.
ACCEPTANCE OF RISK
Adventure travel involves risks. By traveling with us, you assume responsibility for these risks, releasing us from claims arising. Consider risks associated with the destination, activities, and your capabilities.
LIABILITY
We're not liable for Third Party Suppliers, and your claims aren't our responsibility. Optional Extras are at your risk. Our liability is limited by international conventions.
FORCE MAJEURE
We're not liable for events beyond our control, like Acts of God, war, terrorism, or government restrictions. We're not responsible for resulting losses or failure to fulfill duties.
General Liability
By booking and participating in any activities organized by Ribatona and Ribat Atlas, participants voluntarily assume all risks associated with travel, understanding that travel involves inherent dangers, both minor and major. In consideration for being permitted to join our programs, attendees agree to release and indemnify Ribatona and Ribat Atlas, their directors, employees, and affiliates from any and all liability, claims, actions, or expenses arising from any incidents, accidents, or injuries occurring during the course of the program. This release extends to all known and unknown risks, including those resulting from the negligence of Ribatona and Ribat Atlas. Participants acknowledge that they have carefully read and understood this indemnity clause, and their decision to travel is made with full knowledge of the associated risks and liabilities.
Feel free to reach out for any questions or clarifications. We look forward to sharing amazing journeys with you!